The Gilbert Group logoThe Gilbert GroupNorth West Lettings

Landlord fees

Clear fees, in plain English.

Everything we charge is set out here — no hidden extras, no mark-up on maintenance, and every fee confirmed in writing before you instruct us.

Core services

Three ways to let with us.

Fully Managed

10%of monthly rent

Our comprehensive management service for landlords who want the day-to-day running of their property taken care of.

  • Rent collection and monthly landlord statements
  • Tenant communication and day-to-day management
  • Maintenance reporting and contractor coordination
  • No contractor or maintenance invoice mark-up
  • Rent arrears monitoring and initial chasing
  • Ongoing tenancy compliance monitoring
  • Deposit administration
  • Tenancy renewals
  • Annual rent review
  • Rental market assessment
  • Routine property inspections
  • Check-in administration
  • Tenant notice management
  • Landlord notice administration
  • Access coordination with contractors
  • Key management
  • Monthly financial statements
  • Annual landlord statements
  • Dedicated property management support
More about Fully Managed

Letting & Tenant Find

75%of the first month's rent · minimum £750

Professional marketing, viewings, referencing and move-in — you take over the tenancy from there.

  • Professional property advertising
  • Enquiry management
  • Viewing coordination
  • Applicant assessment
  • Tenant referencing
  • Right to Rent checks
  • Affordability assessment
  • Tenancy agreement preparation
  • Deposit collection and registration
  • First month's rent collection
  • Move-in administration
  • Inventory and schedule of condition
More about Letting & Tenant Find

Fully Managed + Accountancy

Around 14%depending on portfolio and the accounting services needed

Our complete management service plus your landlord accountancy, handled with Gilbert & Co Accounting.

  • Everything in Fully Managed
  • Annual self-assessment tax return
  • Landlord income and expense bookkeeping
  • One point of contact across lettings and accounts
More about Fully Managed + Accountancy

No mark-up on maintenance. Ever.

We do not add a percentage or commission to contractors' invoices. If a contractor charges £250, the landlord is charged £250. We believe maintenance decisions should be based on what is right for your property, not on whether your agent makes money from the repair.

One-off & additional fees

Charged only when you need them.

  • Existing tenancy takeover / admin set-up

    For all new clients with a tenancy already in place.

    £195

  • Compliance audit

    Full landlord/property file audit for new clients.

    £150

  • Eviction notice preparation and service

    From £150

  • Possession claim administration

    Administrative support in preparing documentation and evidence for possession proceedings.

    From £300

  • Rent arrears case preparation

    Preparation of tenancy records, rent schedules, correspondence and supporting documentation where a matter requires escalation.

    From £250

  • Deposit dispute preparation

    Preparation and submission of evidence for formal tenancy deposit disputes involving substantial claims.

    From £150

  • Major works / refurbishment management

    For substantial refurbishment, insurance works or major projects requiring additional project management, contractor coordination, inspections and oversight.

    From 10% of project cost

  • Insurance claim administration

    For complex claims requiring significant additional administration, evidence gathering, contractor liaison or insurer communication.

    From £250

Court fees, solicitor fees, barrister fees and other third-party legal costs are charged separately. The Gilbert Group does not provide reserved legal services.

Portfolio landlords

Bespoke pricing for multiple properties.

Own multiple properties? We offer bespoke portfolio pricing for landlords transferring multiple properties to The Gilbert Group. Our aim is to create a management structure that works commercially across your portfolio while maintaining the same level of service across every property. Speak to Grace directly to discuss your portfolio.

Next step

Start with an indicative rental estimate, or book a valuation visit and we'll talk through the right service — and the exact fee — for your property.

Get a free rental valuationSpeak to Grace

All fees are confirmed in writing before you instruct us. Nothing on this page is legal, financial or tax advice.